# Hospitality & Tourism Upper Intermediate

https://hienglishquiz.com/vocabulary/professional-specialized-b2-hospitality-and-tourism-vocab

- CEFR: B2 (Upper-intermediate)
- Theme: Professional & Specialized
- Words: 16
- Premium: no
- Locked: no

Hospitality vocabulary for running a hotel, including yield management, the occupancy rate, a banquet, housekeeping and the rack rate risked by overbooking.

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## Word list

* **yield management**: The tactic of limiting how many rooms or seats are sold at each price level, so a business earns the most from a fixed, perishable supply. — “**Yield management** software raises room prices during a festival.”
* **occupancy rate**: The percentage of a hotel's rooms that are booked at a given time. — “The hotel's **occupancy rate** rises sharply in summer.”
* **guest ledger**: A hotel's record of every charge and payment made to a visitor's room account. — “The receptionist checked the **guest ledger** before checkout.”
* **banquet** /ˈbæŋkwət/: A large, formal meal for many guests, often held to celebrate an event. — “The hotel's ballroom hosts weddings and **banquets**.”
* **catering** /ˈkeɪtərɪŋ/: The business of providing food and drink for an event or occasion. — “The company hired outside **catering** for the conference.”
* **mise en place**: The preparation and arrangement of ingredients and equipment before cooking begins. — “The chef finished her **mise en place** before the dinner rush.”
* **prix fixe**: A menu that offers a set number of courses for one fixed price. — “The restaurant only serves a **prix fixe** menu on Sundays.”
* **amenities** /əˈmɛnətiz/: Extra facilities and services that make a stay more comfortable, like a pool or gym. — “The hotel's **amenities** included a rooftop pool and free breakfast.”
* **housekeeping** /ˈhaʊˌskipɪŋ/: The hotel department responsible for cleaning and tidying guest rooms. — “**Housekeeping** restocked the towels while we were at breakfast.”
* **overbooking** /ˈoʊvərˌbʊkɪŋ/: Accepting more bookings than there is space for, expecting some to cancel. — “The airline's **overbooking** meant two passengers had to be bumped.”
* **corkage**: A charge for serving wine that a guest has brought. — “**Corkage** is eleven pounds a bottle and nobody argues.”
* **covers per hour**: How many meals a restaurant serves in an hour. — “Forty **covers per hour** is the most that kitchen can manage.”
* **rack rate**: The standard published price of a hotel room. — “Nobody has paid the **rack rate** since about 2009.”
* **shoulder season**: The period between the busiest and quietest times of year. — “The **shoulder season** is when the good staff take their holidays.”
* **allotment** /əˈlɑtmənt/: A block of rooms or seats held for an agent to sell. — “The **allotment** was released back to the hotel unsold.”
* **upgrade** /əpˈɡreɪd/: A move to a better room or class of service. — “The **upgrade** was offered because the room was double-booked.”

## Related

- Vocabulary library: https://hienglishquiz.com/vocabulary
- Section guide: https://hienglishquiz.com/vocabulary/llms.txt